Returns & Refunds

Returns, Exchange & Refunds

• We don’t accept returns or provide exchanges to change of mind.
• If your item arrives broken or damaged, you must contact us within 3 days of delivery in writing. One of our team members will then contact you and will advise if a return is needed.
• In the case of a defective or damaged product, the item must be UNWORN and UNUSED to be eligible for returns or refunds.
• All returns need to be approved by us for a refund to be processed or a replacement sent out.
• A refund will be made after we receive the item.
• Return shipping should be purchased with tracking, so the customer can be protected.
• We will reimburse return postage once we confirm the incorrect items sent to the customer or the item is defective/damaged.
• If there is an error in your shipment, please contact us right away, and we will resolve the error promptly.
• No refund or replacement will be issued for unauthorized return to sender.